At NewViewLens, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our smart glasses, create an account, contact us, or otherwise use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party services.

Information You Provide

Depending on how you interact with NewViewLens, we may collect:

Full name
Billing and shipping address
Email address
Telephone number
Account login information
Payment and transaction information
Order history
Product preferences
Information you provide when contacting customer support
Reviews, comments, feedback, and other content you voluntarily submit

Information Collected Automatically

When you visit the NewViewLens website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Website pages you visit
Date and time of visits
Referring website
General location information
Website interactions and browsing activity

This information helps us understand how visitors use our website and allows us to improve our products, services, security, and overall user experience.

2. Smart Glasses and Device-Related Information

Certain smart glasses sold through NewViewLens may contain cameras, microphones, Bluetooth connectivity, sensors, storage, or companion applications.

If you purchase or use a smart glasses product, the product itself or its companion software may process information depending on the features you activate and how you configure the device.

Certain features may involve:

Photos or videos captured using the glasses
Audio recorded through the glasses
Voice commands
Bluetooth or device connection information
Device identifiers
Firmware and software information
Diagnostic and performance information
Information required to synchronize the glasses with a companion application

NewViewLens recommends reviewing the privacy settings and privacy documentation associated with your specific smart glasses model and any companion application you use.

NewViewLens does not directly access or store photos, videos, audio recordings, or other content captured through your smart glasses unless you voluntarily submit such content to us.

3. How We Use Your Information

NewViewLens may use the information we collect to:

Process and fulfill orders
Process payments
Deliver products to you
Provide customer support
Communicate with you about your orders
Respond to questions and requests
Create and manage customer accounts
Improve our website and products
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Protect the security of our website
Analyze website traffic and performance
Send promotional communications where permitted by law
Provide information about products, offers, and services
Comply with applicable legal obligations

4. Cookies and Tracking Technologies

NewViewLens may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Measure advertising performance
Improve website functionality
Detect fraudulent or suspicious activity
Provide relevant marketing communications

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.

5. Payment Information

Payments made through the NewViewLens website may be processed by third-party payment providers.

Depending on the payment method you choose, payment providers may collect information such as your name, billing information, card information, or other information required to complete the transaction.

NewViewLens generally does not store complete payment card numbers on its own servers. Payment information is handled according to the applicable payment provider’s privacy and security practices.

6. Sharing Your Information

NewViewLens may share personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

Payment processors
Shipping and delivery providers
Website hosting providers
E-commerce platforms
Customer support providers
Analytics providers
Marketing and advertising providers
Fraud prevention and security providers
Professional advisers
Government authorities or law enforcement when legally required

We do not sell your personal information for money.

7. Marketing Communications

If you subscribe to NewViewLens marketing communications, we may send you emails or other promotional messages about:

New smart glasses
Accessories
Discounts and promotions
New products
Company announcements
Special offers

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or contacting us directly.

You may still receive important transactional communications, such as order confirmations, shipping updates, and account-related messages.

8. Data Retention

NewViewLens retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Provide services
Maintain business and financial records
Resolve disputes
Prevent fraud
Enforce our agreements
Comply with legal and regulatory requirements

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

9. Data Security

NewViewLens takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Third-Party Websites and Services

The NewViewLens website may contain links to third-party websites, applications, social media platforms, or services.

NewViewLens is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party service you access through our website.

11. Children’s Privacy

The NewViewLens website is not intended for children under the age of 13, or any higher minimum age required by applicable law.

We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.

12. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your personal information
Object to certain processing activities
Restrict certain uses of your information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Opt out of certain forms of targeted advertising, where applicable

To exercise applicable privacy rights, contact NewViewLens using the information provided below.

We may need to verify your identity before completing certain requests.

13. International Data Transfers

If you access the NewViewLens website from outside the country where our business or service providers operate, your information may be transferred to and processed in another country.

Different countries may have different data-protection laws. Where required by applicable law, NewViewLens will take appropriate measures to protect personal information when it is transferred internationally.

14. California Privacy Rights

If you are a California resident, applicable California privacy laws may provide you with additional rights concerning your personal information.

Depending on the circumstances, these rights may include requesting information about the categories of personal information collected, requesting access to or deletion of personal information, correcting inaccurate information, and opting out of certain forms of sharing or targeted advertising.

NewViewLens will not discriminate against you for exercising privacy rights available to you under applicable law.

15. European Economic Area and United Kingdom Privacy Rights

If you are located in the European Economic Area or United Kingdom, applicable data-protection laws may provide additional rights regarding your personal information.

Depending on the circumstances, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information and to receive certain information in a portable format.

Where applicable, you may also have the right to lodge a complaint with your local data-protection authority.

16. Legal Basis for Processing

Where applicable, NewViewLens processes personal information based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent
Protection of our legal rights and security

The appropriate legal basis depends on the type of information and the purpose for which it is processed.

17. Changes to This Privacy Policy

NewViewLens may update this Privacy Policy periodically to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we protect your information.

18. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

NewViewLens
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Business Address]
Website: [Your Website URL]

We will make reasonable efforts to respond to privacy requests within the timeframe required by applicable law.

19. Consent

By using the NewViewLens website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, to the extent permitted by applicable law.